1:00:50 Webinar Replay: Mastering Customer Success: Career Development Insights | Practical CSM Book Club Practical CSM 137 views - 1 year ago
1:31 What Skills Will Define the Next Generation of CSMs - CS in the Digital Era with Guy Nirpaz Practical CSM 5 views - 3 weeks ago
28:49 Live Workshop Replay - Overview of the Certified CSM Professional Training & Certification Program Practical CSM 66 views - 5 years ago
58:00 The Chief Customer Officer Playbook in Action - Live Conversation with Rod Cherkas - PCSM Book Club Practical CSM 187 views - 2 years ago
12:45 Top 5 Activities of a Great SaaS Customer Success Manager Dan Martell 150.4K views - 5 years ago
10:10 Walkthrough of the Certification Experience (Overview of the CSMP Program Part 3) Practical CSM 293 views - 5 years ago
46:11 Measuring Customer Success ROI - Replay of Live Conversation with Rick Adams and Peter Armaly Practical CSM 148 views - 5 years ago
48:37 What should the CS function "do"? - Replay of Live Conversation with Rick Adams and Peter Armaly Practical CSM 53 views - 5 years ago
34:06 Scaling Customer Success Services - Replay of Live Conversation with Rick Adams and Peter Armaly Practical CSM 57 views - 5 years ago
7:48 How to calculate the ROI of Customer Success - Rants&Musings with Rick Adams Practical CSM 307 views - 5 years ago
5:58 How to Define our Customers' Outcomes - Rants & Musings with Rick Adams Practical CSM 288 views - 5 years ago
3:06 What CS Leaders Value Most in Their CSMs - CS in the Digital Era with Guy Nirpaz Practical CSM 8 views - 2 weeks ago
1:32:32 Scrum Master Certification Exam Practice Questions & Answers Cameron McKenzie 4.9K views - 5 months ago
57:11 Maximizing Revenue from Your Existing Customers with the REACH Framework - PCSM Book Club Practical CSM 151 views - 1 year ago