Skip the Queue

@UC-m5FD79mT7NC3TdLGPPy5A - 124 subscribers

Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Merac. We're here to help attractions unlock growth with innovative solutions, expert insights, and customer-first strategies.

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Burnout and Blue Monday: Why Wellness Matters in the Attractions Industry - Emma Newell

Burnout and Blue Monday: Why Wellness Matters in the Attractions Industry - Emma Newell Skip the Queue

18 views - 1 month ago

Are we permanently living in a VUCA world?

Are we permanently living in a VUCA world? Skip the Queue

9 views - 1 month ago

Windsor Great Park Illuminated: Designing Experiences That Draw Guests Back Year After Year

Windsor Great Park Illuminated: Designing Experiences That Draw Guests Back Year After Year Skip the Queue

14 views - 1 month ago

Attraction Trends 2026 and insights from the TEA Global Experience Index - Melissa, Martin & Edmond

Attraction Trends 2026 and insights from the TEA Global Experience Index - Melissa, Martin & Edmond Skip the Queue

25 views - 2 months ago

When VFX Meets Visitor Attractions: Rob Liddell & Simon Clarke | Skip the Queue

When VFX Meets Visitor Attractions: Rob Liddell & Simon Clarke | Skip the Queue Skip the Queue

40 views - 2 months ago

How to Engage All the Senses: Building More Immersive Attractions

How to Engage All the Senses: Building More Immersive Attractions Skip the Queue

33 views - 3 months ago

Reflect. Adapt. Thrive - Science and Discovery Centres the next 25 years | Skip the Queue

Reflect. Adapt. Thrive - Science and Discovery Centres the next 25 years | Skip the Queue Skip the Queue

20 views - 3 months ago

The Role Of Data For Visitor Attraction Management with Jim Deegan and Ernesto Batista- Sanchez

The Role Of Data For Visitor Attraction Management with Jim Deegan and Ernesto Batista- Sanchez Skip the Queue

64 views - 3 months ago

Behind the Screams: How Avon Valley Masters Halloween Attractions with Doug Douglas

Behind the Screams: How Avon Valley Masters Halloween Attractions with Doug Douglas Skip the Queue

14 views - 3 months ago

How to Build a High-Converting Online Gift Shop

How to Build a High-Converting Online Gift Shop Skip the Queue

102 views - 4 months ago

LIVE from AVEA Conference 2025

LIVE from AVEA Conference 2025 Skip the Queue

4 views - 4 months ago

Behind the scenes at The Traitors Live Experience with Neil Connolly

Behind the scenes at The Traitors Live Experience with Neil Connolly Skip the Queue

257 views - 4 months ago

Green by Design - Chief Sustainability Officer and Customer at PortAventura World | Skip the Queue

Green by Design - Chief Sustainability Officer and Customer at PortAventura World | Skip the Queue Skip the Queue

11 views - 4 months ago

Leading with Authenticity | Andreas Andersen (CEO, Liseberg) | IAAPA Expo Europe 2025

Leading with Authenticity | Andreas Andersen (CEO, Liseberg) | IAAPA Expo Europe 2025 Skip the Queue

29 views - 4 months ago

Magic in the Sky with Jérôme Giacomoni - Co founder and Chairman of AEROPHILE | Skip the Queue

Magic in the Sky with Jérôme Giacomoni - Co founder and Chairman of AEROPHILE | Skip the Queue Skip the Queue

8 views - 4 months ago

The £100 Million Dream with Andy Hadden - founder of the Lost Shore Surf Resort in Scotland - IAAPA

The £100 Million Dream with Andy Hadden - founder of the Lost Shore Surf Resort in Scotland - IAAPA Skip the Queue

25 views - 4 months ago

Think Different, Do Different | Massimiliano Freddi | Skip the Queue | Season 7

Think Different, Do Different | Massimiliano Freddi | Skip the Queue | Season 7 Skip the Queue

35 views - 5 months ago

Go Big Or Go Home | Skip the Queue | Season 7 Trailer

Go Big Or Go Home | Skip the Queue | Season 7 Trailer Skip the Queue

334 views - 5 months ago

It's not pipes and slippers at SS Great Britain with Sam Mullins | Season Finale | Skip the Queue

It's not pipes and slippers at SS Great Britain with Sam Mullins | Season Finale | Skip the Queue Skip the Queue

73 views - 7 months ago

Collaboration in the Maritime Museums Sector | AIM Conference 2025 | Skip the Queue Podcast

Collaboration in the Maritime Museums Sector | AIM Conference 2025 | Skip the Queue Podcast Skip the Queue

68 views - 7 months ago

Museums + Heritage Show 2025 the big catch up

Museums + Heritage Show 2025 the big catch up Skip the Queue

68 views - 9 months ago

What does best in class museum retail look like | Big Pit National Mining Museum

What does best in class museum retail look like | Big Pit National Mining Museum Skip the Queue

66 views - 9 months ago

25 Years of the Millennium Projects - Dynamic Earth with Mark Bishop | Skip the Queue Podcast

25 Years of the Millennium Projects - Dynamic Earth with Mark Bishop | Skip the Queue Podcast Skip the Queue

71 views - 10 months ago

Starting a new heritage attraction in the UAE with Paul Griffiths

Starting a new heritage attraction in the UAE with Paul Griffiths Skip the Queue

107 views - 11 months ago

Sharing our secret squirrel project - Crowd Convert | Rubber Cheese

Sharing our secret squirrel project - Crowd Convert | Rubber Cheese Skip the Queue

73 views - 11 months ago

Innovation in the Cultural Sector - the View from the Top

Innovation in the Cultural Sector - the View from the Top Skip the Queue

76 views - 1 year ago

2023 Attractions Website Survey Webinar by Rubber Cheese

2023 Attractions Website Survey Webinar by Rubber Cheese Skip the Queue

152 views - 1 year ago

2024 Visitor Attraction Website Benchmark Launch

2024 Visitor Attraction Website Benchmark Launch Skip the Queue

35 views - 1 year ago

Find out how The Mary Rose Museum designed and built a new website with Rubber Cheese

Find out how The Mary Rose Museum designed and built a new website with Rubber Cheese Skip the Queue

173 views - 1 year ago

Vox pops from the Farm Attractions Conference 2025

Vox pops from the Farm Attractions Conference 2025 Skip the Queue

59 views - 1 year ago

Marketing Strategies for regional attractions with Agility Marketing

Marketing Strategies for regional attractions with Agility Marketing Skip the Queue

2.1K views - 1 year ago

Sustainability and Performance: How Greener Websites Drive Better Results

Sustainability and Performance: How Greener Websites Drive Better Results Skip the Queue

28 views - 1 year ago

Cambridge Science Centre - A Nomadic attraction that finally found a home

Cambridge Science Centre - A Nomadic attraction that finally found a home Skip the Queue

32 views - 1 year ago

Science Meets Cocktails: How Lit Lab is Shaking Up Public Engagement with Science

Science Meets Cocktails: How Lit Lab is Shaking Up Public Engagement with Science Skip the Queue

35 views - 1 year ago

Roller Coaster Royalty: The UK Theme Park Awards Unveiled

Roller Coaster Royalty: The UK Theme Park Awards Unveiled Skip the Queue

43 views - 1 year ago

Viral Monkeys and Marketing Magic - A recipe for social media success

Viral Monkeys and Marketing Magic - A recipe for social media success Skip the Queue

18 views - 1 year ago

Putting the customer at the heart of everything we do. CX in the real world

Putting the customer at the heart of everything we do. CX in the real world Skip the Queue

157 views - 1 year ago

Why you absolutely should take part in the 2024 Visitor Attraction Website Survey

Why you absolutely should take part in the 2024 Visitor Attraction Website Survey Skip the Queue

34 views - 1 year ago

Digital Sustainability and the Elephant in the Room with James Hobbs

Digital Sustainability and the Elephant in the Room with James Hobbs Skip the Queue

88 views - 1 year ago

From Lockdown to LEGO: Crafting History and Building the Future with Andrew Webb

From Lockdown to LEGO: Crafting History and Building the Future with Andrew Webb Skip the Queue

14 views - 1 year ago

A surprise election, a dip in the sea, and all the glass cases in the world

A surprise election, a dip in the sea, and all the glass cases in the world Skip the Queue

16 views - 1 year ago

How the 2024 Visitor Attraction survey is different, and a new face at Rubber Cheese

How the 2024 Visitor Attraction survey is different, and a new face at Rubber Cheese Skip the Queue

26 views - 1 year ago

Data driven social media at the Royal Institution with Steven Franklin

Data driven social media at the Royal Institution with Steven Franklin Skip the Queue

96 views - 1 year ago

Understanding Sustainability Reporting

Understanding Sustainability Reporting Skip the Queue

708 views - 1 year ago

Kelly's final episode

Kelly's final episode Skip the Queue

72 views - 1 year ago

What does it take to be a truly family friendly museum?

What does it take to be a truly family friendly museum? Skip the Queue

37 views - 1 year ago

Questions from the 2023 Visitor Attraction Website Report, with Kelly and Paul from Rubber Cheese

Questions from the 2023 Visitor Attraction Website Report, with Kelly and Paul from Rubber Cheese Skip the Queue

18 views - 1 year ago

What the heck is a brand proposition and why should you care? With Catherine Warrilow Skip the Queue

36 views - 2 years ago

The Accessible and Inclusive Tourism Toolkit for Businesses, with Emily Yates

The Accessible and Inclusive Tourism Toolkit for Businesses, with Emily Yates Skip the Queue

121 views - 2 years ago

Improving inclusivity at Kew Gardens, with Julia Willison

Improving inclusivity at Kew Gardens, with Julia Willison Skip the Queue

90 views - 2 years ago

Interactivity for visitor attraction websites, with Kelly and Paul from Rubber Cheese

Interactivity for visitor attraction websites, with Kelly and Paul from Rubber Cheese Skip the Queue

24 views - 2 years ago

How Blenheim Palace uses data and AI to predict, and not just report on past performance

How Blenheim Palace uses data and AI to predict, and not just report on past performance Skip the Queue

142 views - 2 years ago

Personalisation for visitor attraction websites, with Kelly and Paul from Rubber Cheese

Personalisation for visitor attraction websites, with Kelly and Paul from Rubber Cheese Skip the Queue

20 views - 2 years ago

The transformation of process and people at an 180 year old attraction, with Dominic Wray

The transformation of process and people at an 180 year old attraction, with Dominic Wray Skip the Queue

57 views - 2 years ago

Mobile optimisation for visitor attractions, with Kelly and Paul from Rubber Cheese

Mobile optimisation for visitor attractions, with Kelly and Paul from Rubber Cheese Skip the Queue

22 views - 2 years ago

Philanthropic thinking for funding of new projects, with Rhiannon Hiles of Beamish Museum

Philanthropic thinking for funding of new projects, with Rhiannon Hiles of Beamish Museum Skip the Queue

67 views - 2 years ago

Content, design and navigation, with Kelly and Paul from Rubber Cheese | Skip the Queue

Content, design and navigation, with Kelly and Paul from Rubber Cheese | Skip the Queue Skip the Queue

31 views - 2 years ago

20 years of the Visitor Attractions Conference, with Bernard Donoghue OBE, Ken Robinson & Paul Kelly

20 years of the Visitor Attractions Conference, with Bernard Donoghue OBE, Ken Robinson & Paul Kelly Skip the Queue

73 views - 2 years ago

Harnessing potential and creating a great working environment at the Scottish Crannog Centre

Harnessing potential and creating a great working environment at the Scottish Crannog Centre Skip the Queue

67 views - 2 years ago

Why taking part in the 2023 Visitor Attraction Website Survey is so important

Why taking part in the 2023 Visitor Attraction Website Survey is so important Skip the Queue

35 views - 2 years ago