1:54 Understanding ISO 9001:2015: Responsibilities and authorities. Peter van Nederpelt 772 views - 11 years ago
4:42 Understanding ISO 9001:2015: Products and services - Part II Peter van Nederpelt 431 views - 11 years ago
6:35 Understanding ISO 9001:2015: Products and services - Part I. Peter van Nederpelt 621 views - 11 years ago
1:42 Understanding ISO 9001:2015: Analysis and evaluation. Peter van Nederpelt 828 views - 11 years ago
4:20 Understanding ISO 9001:2015: Monitoring and measuring Peter van Nederpelt 3.3K views - 11 years ago
4:29 Understanding ISO 9001:2015: Nonconformities, corrections and corrective actions Peter van Nederpelt 11K views - 11 years ago
2:32 Understanding ISO 9001:2015: Continual improvement Peter van Nederpelt 2.5K views - 11 years ago