Hi, I’m Jeff.
I’ve spent more than 30 years working in IT, including many years as a hands-on ServiceNow developer and technical architect. These days I spend my time helping people understand how ServiceNow actually works.
On this channel I explain ServiceNow concepts in plain English so beginners can learn the platform without feeling overwhelmed.
Here you’ll find videos on:
• ServiceNow fundamentals
• ITSM, CMDB, Discovery, and how the platform works
• CSA certification preparation
• Real-world ServiceNow development concepts
• Starting and growing a ServiceNow career
Whether you're brand new to ServiceNow or preparing for the CSA certification, the goal of this channel is simple:
Make complex technology easy to understand.
No jargon. No overwhelm. Just sweet tech skills, one byte at a time.
► Free ServiceNow CSA Study Guide
knewget.com/csa-ebook/
► ServiceNow CSA Masterclass & Prep Hub
knewget.com/csa-masterclass-prep-hub