At Macquarie Technology Group our focus is on delivering a superior experience across our entire integrated business communications platform – from high performance networks, to secure hosting and business class cloud, right through to business-grade telecommunications and multi-carrier mobility. We offer best-in-class online tools to monitor and manage your entire environment, and 24×365 Australian-based customer and technical support should you need us.
We understand the frustrations you can face with many telco and hosting providers. Unexpected costs, unreceptive customer or technical support, and unavailable infrastructure can all add up to a really bad experience for you and your users. We know exceptional customer service is the key to our success, we have invested significantly to build our in-country, in-house customer contact centres, MacquarieHUB and The Hosting Management Centre (HMC), based on world’s best practise and technology.