Verbatim CC

@UC8jUMMYOVcHgZhJvIafYU-A - 16 subscribers

We pride ourselves on being a family style firm offering a truly professional phone answering service. The service you offer to your clients is paramount to the success of your business. A good telephone answering service helps keep your clients happy. An outstanding telephone answering service will delight. We aim for the latter. Verbatim was formed in 1997. Our offices are located on the Greenham Business Park (it used to be an airfield) near Newbury and Reading, Berkshire. Find us on Social Media... www.linkedin.com/company/verbatim-the-phone-answer… twitter.com/VerbatimCallCtr www.facebook.com/VerbatimThePhoneAnsweringService pinterest.com/yourcallourcall/ ... and at verbatim-cc.co.uk

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The morning after the christmas party

The morning after the christmas party Verbatim CC

73 views - 5 years ago

Verbatim Celebrates International Talk Like a Pirate Day

Verbatim Celebrates International Talk Like a Pirate Day Verbatim CC

93 views - 5 years ago

Verbatim Thank You Video

Verbatim Thank You Video Verbatim CC

115 views - 5 years ago

The verbal handshake. Part 1: Outstanding customer service on the phone.

The verbal handshake. Part 1: Outstanding customer service on the phone. Verbatim CC

301 views - 5 years ago

Seven deadly phrases. Bonus 3: Outstanding customer service on the phone.

Seven deadly phrases. Bonus 3: Outstanding customer service on the phone. Verbatim CC

58 views - 5 years ago

Dealing with Mr. Angry. Bonus 4: Outstanding customer service on the phone.

Dealing with Mr. Angry. Bonus 4: Outstanding customer service on the phone. Verbatim CC

43 views - 5 years ago

Why a smile, please, and thank you go a long way. Bonus 2: Outstanding customer service on the phone

Why a smile, please, and thank you go a long way. Bonus 2: Outstanding customer service on the phone Verbatim CC

75 views - 5 years ago

Dealing with abusive language. Bonus 5: Outstanding customer service on the phone.

Dealing with abusive language. Bonus 5: Outstanding customer service on the phone. Verbatim CC

45 views - 5 years ago

Dealing with foreign accents. Bonus 1: Outstanding customer service on the phone.

Dealing with foreign accents. Bonus 1: Outstanding customer service on the phone. Verbatim CC

449 views - 5 years ago

A better way to put the caller on hold. Part 2: Outstanding customer service on the phone.

A better way to put the caller on hold. Part 2: Outstanding customer service on the phone. Verbatim CC

179 views - 5 years ago

Use your customer’s name and correct spelling. Part 3: Outstanding customer service on the phone.

Use your customer’s name and correct spelling. Part 3: Outstanding customer service on the phone. Verbatim CC

630 views - 5 years ago

Avoid excuses and take responsibility. Part 4: Outstanding customer service on the phone.

Avoid excuses and take responsibility. Part 4: Outstanding customer service on the phone. Verbatim CC

56 views - 5 years ago

Give your callers your complete attention. Part 5: Outstanding customer service on the phone.

Give your callers your complete attention. Part 5: Outstanding customer service on the phone. Verbatim CC

40 views - 5 years ago

Giving verbal feedback. Part 6: Outstanding customer service on the phone.

Giving verbal feedback. Part 6: Outstanding customer service on the phone. Verbatim CC

36 views - 5 years ago

Taking accurate messages. Part 7: Outstanding customer service on the phone.

Taking accurate messages. Part 7: Outstanding customer service on the phone. Verbatim CC

46 views - 5 years ago

Keeping control of the conversation. Part 8: Outstanding customer service on the phone.

Keeping control of the conversation. Part 8: Outstanding customer service on the phone. Verbatim CC

21 views - 5 years ago

Noises off! Avoid making distracting noises. Part 9: Outstanding customer service on the phone.

Noises off! Avoid making distracting noises. Part 9: Outstanding customer service on the phone. Verbatim CC

24 views - 5 years ago

The wow factor & leaving a good impression. Part 10: Outstanding customer service on the phone.

The wow factor & leaving a good impression. Part 10: Outstanding customer service on the phone. Verbatim CC

83 views - 5 years ago

Verbatim Intro Verbatim CC

158 views - 7 years ago

Call answering service review from an IFA

Call answering service review from an IFA Verbatim CC

29 views - 8 years ago

Call answering service review for Verbatim the perfect answer for a full order book

Call answering service review for Verbatim the perfect answer for a full order book Verbatim CC

74 views - 8 years ago

Call answering service review for Verbatim The Phone Answering Service

Call answering service review for Verbatim The Phone Answering Service Verbatim CC

19 views - 8 years ago

Telephone answering service client review

Telephone answering service client review Verbatim CC

64 views - 8 years ago

Nigel Botterill recommends Verbatim's Call Answering Service

Nigel Botterill recommends Verbatim's Call Answering Service Verbatim CC

140 views - 9 years ago

How much does a lost call cost you?

How much does a lost call cost you? Verbatim CC

212 views - 9 years ago

The Morning after... The Night Before

The Morning after... The Night Before Verbatim CC

152 views - 10 years ago

Richard Maybury Recommends Verbatim to answer your calls

Richard Maybury Recommends Verbatim to answer your calls Verbatim CC

167 views - 11 years ago

Tony Baxter Recommends Verbatim to answer your calls

Tony Baxter Recommends Verbatim to answer your calls Verbatim CC

183 views - 11 years ago

Nicky Hillier Recommends Verbatim to answer your calls

Nicky Hillier Recommends Verbatim to answer your calls Verbatim CC

69 views - 11 years ago

Derek Bishop Recommends Verbatim to answer your calls

Derek Bishop Recommends Verbatim to answer your calls Verbatim CC

94 views - 11 years ago

Testimonial for Verbatim from Peter Cooke

Testimonial for Verbatim from Peter Cooke Verbatim CC

99 views - 12 years ago

Testimonial for Verbatim Call Answering Service by Richard White of Incentive Smart

Testimonial for Verbatim Call Answering Service by Richard White of Incentive Smart Verbatim CC

156 views - 12 years ago

Verbatim call answering - A testimonial for a tutoring service - Cerys Bevan

Verbatim call answering - A testimonial for a tutoring service - Cerys Bevan Verbatim CC

100 views - 12 years ago

Verbatim call answering - A testimonial from Daphne Rowan

Verbatim call answering - A testimonial from Daphne Rowan Verbatim CC

139 views - 12 years ago

Verbatim call answering - A testimonial from Jane Maudsley

Verbatim call answering - A testimonial from Jane Maudsley Verbatim CC

128 views - 12 years ago

Verbatim call answering - A testimonial from Jen Norton

Verbatim call answering - A testimonial from Jen Norton Verbatim CC

235 views - 12 years ago

Verbatim call answering - A testimonial from Nigel Morgan

Verbatim call answering - A testimonial from Nigel Morgan Verbatim CC

68 views - 12 years ago

Verbatim call answering - A testimonial from Peter Barnard

Verbatim call answering - A testimonial from Peter Barnard Verbatim CC

62 views - 12 years ago

Meeting Verbatim - a fun look at the Newbury Telephone Call Centre

Meeting Verbatim - a fun look at the Newbury Telephone Call Centre Verbatim CC

363 views - 12 years ago

Verbatim - The Phone Answering Service from Newbury, Berkshire

Verbatim - The Phone Answering Service from Newbury, Berkshire Verbatim CC

448 views - 12 years ago

Verbatim, The Phone Answering Service on BBC - Trust me i'm a dealer

Verbatim, The Phone Answering Service on BBC - Trust me i'm a dealer Verbatim CC

627 views - 12 years ago

Verbatim, The Call Answering Service, on ITV - Baby Line 2008

Verbatim, The Call Answering Service, on ITV - Baby Line 2008 Verbatim CC

36 views - 12 years ago

Verbatim helps flood stricken Berkshire businesses in 2014

Verbatim helps flood stricken Berkshire businesses in 2014 Verbatim CC

85 views - 12 years ago

24-hour Emergency Call Handling - Guaranteed escalation for disasters

24-hour Emergency Call Handling - Guaranteed escalation for disasters Verbatim CC

445 views - 12 years ago