Amity

@UC9tkG_i5Rf0yBghCe8_T4yg - 148 subscribers

Amity is a Customer Success Software that helps you understand which customers need your attention and why. Bring all your data together and get the insights you need to make faster, smarter decisions.

Home Videos Live Playlists

How to Perfect the Sales to Customer Success Handoff and Kick off Call

How to Perfect the Sales to Customer Success Handoff and Kick off Call Amity

2.6K views - 6 years ago

How To Build An Early Warning System

How To Build An Early Warning System Amity

189 views - 7 years ago

Answering Your Biggest Churn Questions

Answering Your Biggest Churn Questions Amity

439 views - 7 years ago

7 Questions to Ask Before Implementing a Customer Success Platform

7 Questions to Ask Before Implementing a Customer Success Platform Amity

152 views - 7 years ago

Why Customer Success Teams Lose Sight of Outcomes

Why Customer Success Teams Lose Sight of Outcomes Amity

91 views - 7 years ago

How Help Scout Used Chat to Solve Their Biggest Customer Success Hurdles

How Help Scout Used Chat to Solve Their Biggest Customer Success Hurdles Amity

730 views - 7 years ago

The Easiest Way To Improve Onboarding

The Easiest Way To Improve Onboarding Amity

366 views - 7 years ago

How to Scale Your Customer Success Team

How to Scale Your Customer Success Team Amity

271 views - 7 years ago

How to Capture Business Outcomes during QBRs

How to Capture Business Outcomes during QBRs Amity

328 views - 7 years ago

Make the Most of Accounts and People Explorers

Make the Most of Accounts and People Explorers Amity

29 views - 7 years ago

Standardize Your Team's Playbooks and Tasks

Standardize Your Team's Playbooks and Tasks Amity

57 views - 7 years ago

Impress and Inform Your Customer with Automated Emails

Impress and Inform Your Customer with Automated Emails Amity

49 views - 7 years ago

Amplify Your Data with Custom Properties and Rules

Amplify Your Data with Custom Properties and Rules Amity

35 views - 7 years ago

A Framework to Visualize Customer Success Performance Data

A Framework to Visualize Customer Success Performance Data Amity

78 views - 7 years ago

Amity New UI Product Tour

Amity New UI Product Tour Amity

142 views - 7 years ago

9 Ways to Supercharge Customer Success Productivity

9 Ways to Supercharge Customer Success Productivity Amity

371 views - 7 years ago

Building a Customer Onboarding Program: The Keys to Success

Building a Customer Onboarding Program: The Keys to Success Amity

376 views - 7 years ago

The Art and Science of Effective Customer Onboarding

The Art and Science of Effective Customer Onboarding Amity

1.1K views - 7 years ago

How to Build Your Customer Onboarding Playbook

How to Build Your Customer Onboarding Playbook Amity

3.8K views - 7 years ago

How to Measure + Influence Product Adoption for Customer Success

How to Measure + Influence Product Adoption for Customer Success Amity

593 views - 7 years ago

QBR Playbooks That Drive Customer Accountability

QBR Playbooks That Drive Customer Accountability Amity

300 views - 7 years ago

Shatter the Customer Success Performance Plateau

Shatter the Customer Success Performance Plateau Amity

59 views - 7 years ago

How to Design Your Customer Health Score

How to Design Your Customer Health Score Amity

846 views - 7 years ago

How to Engage Your Customer's Top Level Executives

How to Engage Your Customer's Top Level Executives Amity

421 views - 7 years ago

How to Build a Powerful Customer Renewal Playbook

How to Build a Powerful Customer Renewal Playbook Amity

2.9K views - 7 years ago

Managing a Fast Growing CS Team

Managing a Fast Growing CS Team Amity

41 views - 8 years ago

Growing Your Career in Customer Success

Growing Your Career in Customer Success Amity

200 views - 8 years ago

How to Reduce Churn with Better Product Adoption

How to Reduce Churn with Better Product Adoption Amity

355 views - 8 years ago

Personalizing One-To-Many Customer Success

Personalizing One-To-Many Customer Success Amity

292 views - 8 years ago

10 Strategies for Scaling Customer Success

10 Strategies for Scaling Customer Success Amity

55 views - 8 years ago

Choosing a CSM Compensation Plan

Choosing a CSM Compensation Plan Amity

188 views - 8 years ago

Adding Automation to your Customer Success Process

Adding Automation to your Customer Success Process Amity

40 views - 8 years ago

The 4+1 Keys to Successful Software Adoption

The 4+1 Keys to Successful Software Adoption Amity

139 views - 8 years ago

How to Build an Early Warning System

How to Build an Early Warning System Amity

114 views - 8 years ago

How to Avoid Frustration in Your QBRs

How to Avoid Frustration in Your QBRs Amity

144 views - 8 years ago

10 Best Practices For Calculating Customer Health Scores

10 Best Practices For Calculating Customer Health Scores Amity

290 views - 8 years ago

Building Skills in Customer Success Leadership

Building Skills in Customer Success Leadership Amity

80 views - 8 years ago

Measuring Your Success as a Customer Success Manager

Measuring Your Success as a Customer Success Manager Amity

635 views - 8 years ago

10 Lessons for Your Startup Customer Success Game Plan

10 Lessons for Your Startup Customer Success Game Plan Amity

31 views - 8 years ago

5 Ways to Modernize Your NPS

5 Ways to Modernize Your NPS Amity

60 views - 8 years ago

The Definitive How To For Account Segmentation

The Definitive How To For Account Segmentation Amity

108 views - 8 years ago

Customer Success: Playbooks You Need to Drive Adoption

Customer Success: Playbooks You Need to Drive Adoption Amity

382 views - 8 years ago

How to Have Meaningful Engagements with Customer Benchmarking

How to Have Meaningful Engagements with Customer Benchmarking Amity

24 views - 8 years ago

Empowering Customer Success Managers as Adoption Coaches

Empowering Customer Success Managers as Adoption Coaches Amity

51 views - 8 years ago

How to Get Your Customer Success Budget Approved

How to Get Your Customer Success Budget Approved Amity

24 views - 8 years ago

How to Become a More Proactive CSM with Productivity Tools

How to Become a More Proactive CSM with Productivity Tools Amity

55 views - 8 years ago

The Future of Customer Success is Agile

The Future of Customer Success is Agile Amity

100 views - 8 years ago

Customer Success: How to Drive Efficiency

Customer Success: How to Drive Efficiency Amity

32 views - 8 years ago

How to Define Your Key Customer Success Metrics And Goals

How to Define Your Key Customer Success Metrics And Goals Amity

147 views - 8 years ago

Time to Turn Your Customer Service into Customer Success

Time to Turn Your Customer Service into Customer Success Amity

30 views - 8 years ago

How To Demonstrate The Value Your Customer Is Receiving

How To Demonstrate The Value Your Customer Is Receiving Amity

81 views - 9 years ago

The Key to CSM Success: User Adoption

The Key to CSM Success: User Adoption Amity

312 views - 9 years ago

A How-To Guide For Proactive Customer Success

A How-To Guide For Proactive Customer Success Amity

338 views - 9 years ago

Inside Customer Success at LinkedIn: The Webinar

Inside Customer Success at LinkedIn: The Webinar Amity

1.3K views - 9 years ago

Simplify Customer Success With Closed-Loop Playbooks

Simplify Customer Success With Closed-Loop Playbooks Amity

103 views - 9 years ago

Accelerating Customer Expansion by Managing the Customer Journey

Accelerating Customer Expansion by Managing the Customer Journey Amity

85 views - 9 years ago

Improving Customer Retention by Managing the Customer Journey

Improving Customer Retention by Managing the Customer Journey Amity

256 views - 9 years ago

Defining and Managing the Entire Customer Lifecycle using Amity

Defining and Managing the Entire Customer Lifecycle using Amity Amity

68 views - 9 years ago

Defining and Managing Your Customer Lifecycle

Defining and Managing Your Customer Lifecycle Amity

1.2K views - 9 years ago

Why Invest in a Customer Success Platform: The Business Case

Why Invest in a Customer Success Platform: The Business Case Amity

126 views - 9 years ago