Probe CX

@UCFO8WFT7WgjaTYP0R18RuLg - 363 subscribers

Providing great customer experiences and market-leading digital transformation. Probe CX is a leading customer experience organisation, operating across the Pacific and Asia. Probe CX design and deploy solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses. For more information about Probe CX visit www.probecx.com/

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Who We Are Probe CX

222 views - 1 year ago

Step inside the new Probe CX Recruitment Hub!

Step inside the new Probe CX Recruitment Hub! Probe CX

557 views - 1 year ago

2024 ISG Provider Lens Quadrant Report

2024 ISG Provider Lens Quadrant Report Probe CX

83 views - 1 year ago

Probe Earth: Tree Planting 2024

Probe Earth: Tree Planting 2024 Probe CX

1.8K views - 1 year ago

A survival guide for digital transformation

A survival guide for digital transformation Probe CX

78 views - 1 year ago

Part 2 Generative AI special report: plan for long-term

Part 2 Generative AI special report: plan for long-term Probe CX

65 views - 2 years ago

How companies can leverage outsourcing BPOs

How companies can leverage outsourcing BPOs Probe CX

77 views - 2 years ago

Cyber security predictions for 2023

Cyber security predictions for 2023 Probe CX

50 views - 2 years ago

Five workforce trends to watch in 2023

Five workforce trends to watch in 2023 Probe CX

53 views - 2 years ago

How to develop CX strategies in an uncertain world

How to develop CX strategies in an uncertain world Probe CX

59 views - 2 years ago

Pros and cons of generative AI in customer experience

Pros and cons of generative AI in customer experience Probe CX

61 views - 2 years ago

Tips for humanising CX while prioritising automation

Tips for humanising CX while prioritising automation Probe CX

62 views - 2 years ago

The definitive guide to digital transformation statistics

The definitive guide to digital transformation statistics Probe CX

24 views - 2 years ago

Part 3 Generative AI special report: the future of work

Part 3 Generative AI special report: the future of work Probe CX

44 views - 2 years ago

2023 Frost & Sullivan Best Practices Award

2023 Frost & Sullivan Best Practices Award Probe CX

48 views - 2 years ago

2023 Everest Group PEAK Matrix® for APAC CXM Provider

2023 Everest Group PEAK Matrix® for APAC CXM Provider Probe CX

59 views - 2 years ago

An insider’s guide to workplace diversity and inclusion

An insider’s guide to workplace diversity and inclusion Probe CX

56 views - 2 years ago

2023 ISG Provider Lens Quadrant Report

2023 ISG Provider Lens Quadrant Report Probe CX

48 views - 2 years ago

The power of repeat customers in an uncertain world

The power of repeat customers in an uncertain world Probe CX

33 views - 2 years ago

Top 6 future trends in contact centers

Top 6 future trends in contact centers Probe CX

281 views - 2 years ago

4 challenges for building customer connection in the CX world

4 challenges for building customer connection in the CX world Probe CX

119 views - 2 years ago

Why you should invest in both customer engagement and retention

Why you should invest in both customer engagement and retention Probe CX

50 views - 2 years ago

How To Rise Above Economic Uncertainty and Succeed

How To Rise Above Economic Uncertainty and Succeed Probe CX

106 views - 2 years ago

The Probe CX journey

The Probe CX journey Probe CX

2.9K views - 2 years ago

Asynchronous messaging

Asynchronous messaging Probe CX

520 views - 2 years ago

Customer-centric trends shaping 2023

Customer-centric trends shaping 2023 Probe CX

105 views - 2 years ago

2022 ISG Provider Lens Quadrant Report

2022 ISG Provider Lens Quadrant Report Probe CX

455 views - 3 years ago

2022 Everest Group PEAK Matrix

2022 Everest Group PEAK Matrix Probe CX

108 views - 3 years ago

Why Probe CX ? Probe CX

92.8K views - 4 years ago

Career Progression At Probe CX

Career Progression At Probe CX Probe CX

5.6K views - 4 years ago