First Focus Pod

@UCG-DiFJ-mzIjFW9pf1rMktw - 6.3K subscribers

Welcome to the official channel of First Focus, Australia and New Zealand’s leading Managed Service Provider for mid-sized organisations. We help businesses with 20–200 staff unlock growth, resilience, and efficiency through technology. This channel is created for CFOs, COOs, GMs, and business leaders who make technology decisions without being IT specialists. Expect clear, practical insights on: 🧩 Getting more from Microsoft 365 & SharePoint 🔐 Navigating cybersecurity and compliance in Australia & New Zealand 🚀 Leveraging AI, cloud, and automation to drive performance and ROI 🛠️ Smarter IT support strategies for scaling businesses 📣 Real-world stories and case studies from leaders across ANZ Subscribe and explore our playlists to see how First Focus helps mid-sized businesses make smarter, safer, and more profitable decisions around technology.

Home Videos Live Playlists

Traditional Managed IT Services Are Dead | Introducing CORE

Traditional Managed IT Services Are Dead | Introducing CORE First Focus Pod

3.5K views - 6 days ago

Why I Chose First Focus to Acquire My MSP

Why I Chose First Focus to Acquire My MSP First Focus Pod

37 views - 2 weeks ago

Introducing CORE - The Future of Managed IT Services | First Focus

Introducing CORE - The Future of Managed IT Services | First Focus First Focus Pod

81 views - 3 weeks ago

F-Connect Technology Budget Planner - Forecast IT Spend and ROI

F-Connect Technology Budget Planner - Forecast IT Spend and ROI First Focus Pod

87 views - 1 month ago

AI Automation for MSP Service and Customer Experience | IT Nation Orlando 2025

AI Automation for MSP Service and Customer Experience | IT Nation Orlando 2025 First Focus Pod

555 views - 1 month ago

Is Your Business Ready for the AI Security Wake Up Call? | IT Nation Orlando 2025

Is Your Business Ready for the AI Security Wake Up Call? | IT Nation Orlando 2025 First Focus Pod

950 views - 2 months ago

Using AI to Improve Sales | IT Nation Orlando 2025

Using AI to Improve Sales | IT Nation Orlando 2025 First Focus Pod

4K views - 2 months ago

AI, Deepfakes and New Opportunities for MSPs | IT Nation 2025

AI, Deepfakes and New Opportunities for MSPs | IT Nation 2025 First Focus Pod

465 views - 2 months ago

What MSPs Need to Know About Agentic AI | IT Nation Orlando

What MSPs Need to Know About Agentic AI | IT Nation Orlando First Focus Pod

629 views - 2 months ago

M&A Done Right - Lessons Learned After 14 Acquisitions

M&A Done Right - Lessons Learned After 14 Acquisitions First Focus Pod

2.4K views - 2 months ago

AI Reality Check with Strety Co-Founder | IT Nation Orlando 2025

AI Reality Check with Strety Co-Founder | IT Nation Orlando 2025 First Focus Pod

783 views - 2 months ago

The AI Tool That's CHANGING the Sales Game | IT Nation Orlando 2025

The AI Tool That's CHANGING the Sales Game | IT Nation Orlando 2025 First Focus Pod

567 views - 2 months ago

Why Data Governance is the KEY to AI Success | IT Nation Orlando 2025

Why Data Governance is the KEY to AI Success | IT Nation Orlando 2025 First Focus Pod

1.1K views - 2 months ago

First Focus Sponsors Radical Cup Australia | Why Motorsport and Business Share the Same DNA

First Focus Sponsors Radical Cup Australia | Why Motorsport and Business Share the Same DNA First Focus Pod

19 views - 2 months ago

Top M&A Mistakes You Should Avoid: Integrations, Security, & Due Diligence with Ross Sardi

Top M&A Mistakes You Should Avoid: Integrations, Security, & Due Diligence with Ross Sardi First Focus Pod

1.3K views - 2 months ago

Training Non-Technical Staff with AI Inside an MSP | IT Nation 2025

Training Non-Technical Staff with AI Inside an MSP | IT Nation 2025 First Focus Pod

1.1K views - 2 months ago

AI Tools Every MSP Should Be Using with Huntress | IT Nation Orlando 2025

AI Tools Every MSP Should Be Using with Huntress | IT Nation Orlando 2025 First Focus Pod

1K views - 2 months ago

Why AI is About to Change Everything for IT Professionals | IT Nation Orlando 2025

Why AI is About to Change Everything for IT Professionals | IT Nation Orlando 2025 First Focus Pod

1K views - 2 months ago

AI in Cybersecurity: ThreatMate CEO on the Next Evolution | IT Nation Orlando 2025

AI in Cybersecurity: ThreatMate CEO on the Next Evolution | IT Nation Orlando 2025 First Focus Pod

617 views - 2 months ago

MSP Owner on AI, Automation & Copilot | IT Nation Orlando 2025

MSP Owner on AI, Automation & Copilot | IT Nation Orlando 2025 First Focus Pod

1K views - 2 months ago

Sell, Scale, or Reinvent? Why More MSP Owners Are Ready to Exit

Sell, Scale, or Reinvent? Why More MSP Owners Are Ready to Exit First Focus Pod

152 views - 2 months ago

Vibe-Coding With AI: The Tools Changing Everything | IT Nation Orlando 2025

Vibe-Coding With AI: The Tools Changing Everything | IT Nation Orlando 2025 First Focus Pod

3.7K views - 2 months ago

ScalePad's Top Evangelist Reveals How He Uses ChatGPT Daily | IT Nation Orlando 2025

ScalePad's Top Evangelist Reveals How He Uses ChatGPT Daily | IT Nation Orlando 2025 First Focus Pod

1.2K views - 2 months ago

What AI Tool Does a CTO Actually Use? | IT Nation Orlando 2025

What AI Tool Does a CTO Actually Use? | IT Nation Orlando 2025 First Focus Pod

1.3K views - 2 months ago

The CFO's Guide to Mastering AI in Finance

The CFO's Guide to Mastering AI in Finance First Focus Pod

14.2K views - 3 months ago

Why Your Tech Projects Fail (And How Adoption Fixes It)

Why Your Tech Projects Fail (And How Adoption Fixes It) First Focus Pod

17.7K views - 3 months ago

First Focus AI Investment Fund - Up to $100k Available

First Focus AI Investment Fund - Up to $100k Available First Focus Pod

76 views - 3 months ago

Why Is ROI So Hard In 2025?

Why Is ROI So Hard In 2025? First Focus Pod

8.1K views - 3 months ago

Why 50% of Tech Projects Fail & How to Fix It | Stop Wasting Your IT Budget

Why 50% of Tech Projects Fail & How to Fix It | Stop Wasting Your IT Budget First Focus Pod

8.8K views - 4 months ago

Why CFOs Are Ditching Month-End Reporting for Real-Time Finance Insights

Why CFOs Are Ditching Month-End Reporting for Real-Time Finance Insights First Focus Pod

9.8K views - 4 months ago

SharePoint Mistakes That Are Costing You Efficiency and How to Fix It

SharePoint Mistakes That Are Costing You Efficiency and How to Fix It First Focus Pod

558 views - 4 months ago

How AI Is Evolving: Insights from Adam Spencer at IT Nation ANZ

How AI Is Evolving: Insights from Adam Spencer at IT Nation ANZ First Focus Pod

1.3K views - 4 months ago

Microsoft Experts Reveal Top SharePoint Data Clean Up Techniques

Microsoft Experts Reveal Top SharePoint Data Clean Up Techniques First Focus Pod

943 views - 4 months ago

SharePoint and AI: The Secret to Making Copilot Work for Your Business

SharePoint and AI: The Secret to Making Copilot Work for Your Business First Focus Pod

1.4K views - 5 months ago

The Hidden Dangers of SharePoint: How to Encourage Collaboration Without the Security Risks

The Hidden Dangers of SharePoint: How to Encourage Collaboration Without the Security Risks First Focus Pod

1.9K views - 5 months ago

Why Businesses Love Our Pod-Based Service Delivery Model

Why Businesses Love Our Pod-Based Service Delivery Model First Focus Pod

125 views - 6 months ago

Use SharePoint Like a Pro: Managing Data Governance, AI Readiness, and Cloud Storage Costs

Use SharePoint Like a Pro: Managing Data Governance, AI Readiness, and Cloud Storage Costs First Focus Pod

1.1K views - 6 months ago

IT Support Game-Changer - We’ve Launched Our Same-Day SLA™

IT Support Game-Changer - We’ve Launched Our Same-Day SLA™ First Focus Pod

112 views - 6 months ago

SharePoint Data Governance & The Privacy Act: What You Need to Know

SharePoint Data Governance & The Privacy Act: What You Need to Know First Focus Pod

1.3K views - 6 months ago

Why AI in Sales Fails Most Teams (And How to Fix It)

Why AI in Sales Fails Most Teams (And How to Fix It) First Focus Pod

2.2K views - 7 months ago

LinkedIn for Sales: Real Tactics, Real Impact with Harriet Mellor

LinkedIn for Sales: Real Tactics, Real Impact with Harriet Mellor First Focus Pod

2.3K views - 8 months ago

Cyber Horror Stories: Part 3 - Ransomware, Resilience & Real Consequences with Matt O’Kane

Cyber Horror Stories: Part 3 - Ransomware, Resilience & Real Consequences with Matt O’Kane First Focus Pod

3.2K views - 8 months ago

Cyber Horror Stories: Part 2 - How An Unmanaged Laptop Created a Major Security Blindspot

Cyber Horror Stories: Part 2 - How An Unmanaged Laptop Created a Major Security Blindspot First Focus Pod

2.5K views - 8 months ago

Cyber Horror Stories: Part 1 - The Data Breach That Changed Everything

Cyber Horror Stories: Part 1 - The Data Breach That Changed Everything First Focus Pod

2.6K views - 9 months ago

State Manager to CEO: Ross Sardi on Succession, Strategy and Scaling First Focus

State Manager to CEO: Ross Sardi on Succession, Strategy and Scaling First Focus First Focus Pod

1.4K views - 10 months ago

ASIC vs FIIG - Lessons Learned From this Cybersecurity Incident | Business Focus

ASIC vs FIIG - Lessons Learned From this Cybersecurity Incident | Business Focus First Focus Pod

2.2K views - 10 months ago

How First Focus Built a Lasting Legacy | Succession Planning Insights

How First Focus Built a Lasting Legacy | Succession Planning Insights First Focus Pod

4.3K views - 10 months ago

ISO 42001 Explained: The New AI Governance Standard & What It Means for Your Business

ISO 42001 Explained: The New AI Governance Standard & What It Means for Your Business First Focus Pod

3.7K views - 11 months ago

The Business Growth Formula: Peter Paddon's Guide to Entrepreneurship, Resilience, & Scaling Up

The Business Growth Formula: Peter Paddon's Guide to Entrepreneurship, Resilience, & Scaling Up First Focus Pod

1.9K views - 11 months ago

B2B Content Marketing Strategies in 2025: Leveraging Video, AI, & Social Media to Generate Leads

B2B Content Marketing Strategies in 2025: Leveraging Video, AI, & Social Media to Generate Leads First Focus Pod

2.4K views - 11 months ago

Customer Effort Score: Revolutionising Customer Experience in the AI Age

Customer Effort Score: Revolutionising Customer Experience in the AI Age First Focus Pod

3.5K views - 1 year ago

Cost Optimisation with Kosta - How to Boost Your Bottom Line With AI, Automation & Workflows

Cost Optimisation with Kosta - How to Boost Your Bottom Line With AI, Automation & Workflows First Focus Pod

1.9K views - 1 year ago

What Makes a Happy Customer? Alan Komet on Customer Experience, Success, & Retention

What Makes a Happy Customer? Alan Komet on Customer Experience, Success, & Retention First Focus Pod

2.2K views - 1 year ago

The Future of Cybersecurity - Insights from ThreatMate's CEO, Anup Ghosh

The Future of Cybersecurity - Insights from ThreatMate's CEO, Anup Ghosh First Focus Pod

1.3K views - 1 year ago

How to Fix Your Cashflow: B2B Payment Strategies That Work

How to Fix Your Cashflow: B2B Payment Strategies That Work First Focus Pod

930 views - 1 year ago

Inside IT Nation: The Impact Of Peer Groups, Communities, & Networking On MSP Growth

Inside IT Nation: The Impact Of Peer Groups, Communities, & Networking On MSP Growth First Focus Pod

3.2K views - 1 year ago

Content-led Marketing that Converts - Tips from a Chief Growth Officer

Content-led Marketing that Converts - Tips from a Chief Growth Officer First Focus Pod

1.3K views - 1 year ago

AI Adoption in Business: Opportunity or Obstacle?

AI Adoption in Business: Opportunity or Obstacle? First Focus Pod

1.1K views - 1 year ago

How to Become the Boss - Your Path to Executive Leadership

How to Become the Boss - Your Path to Executive Leadership First Focus Pod

871 views - 1 year ago

Mac, PC, or Both? How Hybrid IT Drives Customer & Employee Experience

Mac, PC, or Both? How Hybrid IT Drives Customer & Employee Experience First Focus Pod

622 views - 1 year ago