We want to give the people of NSW a great customer experience when they deal with the NSW Government.
The Customer Service Department is here to help:
-establish the customer at the centre of all programs and initiatives across the NSW Government
-deliver a more consistent and efficient digital experience with government
-use data and behavioural insights to drive customer service improvements
-engage more effectively with the people of NSW.
NOTE: The NSW Department of Finance, Services and Innovation page has rebranded to the Department of Customer Service.
Our community guidelines:
www.nsw.gov.au/customer-service/access-to-informat…
