The Chat Shop

@UCReQBLuOwikcOYJeQzlClMw - 76 subscribers

Real People. Real Conversations. We deliver a 99% customer satisfaction, first time responses in 29 seconds and 50% more leads from your existing website traffic.

Home Videos Live Playlists

Ep 02 Personalisation and Platform

Ep 02 Personalisation and Platform The Chat Shop

45 views - 4 years ago

Ep 03 B2B Ecommerce

Ep 03 B2B Ecommerce The Chat Shop

35 views - 4 years ago

Episode Payments

Episode Payments The Chat Shop

13 views - 4 years ago

Ep 04 Influencer Marketing

Ep 04 Influencer Marketing The Chat Shop

140 views - 4 years ago

EP 6 CRO and experimentation

EP 6 CRO and experimentation The Chat Shop

23 views - 4 years ago

Ep 08 The Retailers View on Personalisation

Ep 08 The Retailers View on Personalisation The Chat Shop

13 views - 4 years ago

How to Grow Your Business with Live Chat Proactives

How to Grow Your Business with Live Chat Proactives The Chat Shop

142 views - 7 years ago

The Chat Shop Customer Case Study | Vita Student

The Chat Shop Customer Case Study | Vita Student The Chat Shop

300 views - 7 years ago

The Chat Shop Customer Case Study | Leasing Options

The Chat Shop Customer Case Study | Leasing Options The Chat Shop

434 views - 7 years ago

The Chat Shop Customer Case Study | FLOS

The Chat Shop Customer Case Study | FLOS The Chat Shop

384 views - 7 years ago

The Chat Shop Customer Case Study | 77 Diamonds

The Chat Shop Customer Case Study | 77 Diamonds The Chat Shop

1.4K views - 7 years ago

How to improve your omni-channel customer experience

How to improve your omni-channel customer experience The Chat Shop

293 views - 8 years ago

The Basics: Canned Live Chat Responses [Top Tips & Examples]

The Basics: Canned Live Chat Responses [Top Tips & Examples] The Chat Shop

905 views - 8 years ago

Customer Service: Chatbots, Live Chat, Facebook Messaging and AI

Customer Service: Chatbots, Live Chat, Facebook Messaging and AI The Chat Shop

187 views - 8 years ago

Top Tips for Your Live Chat Flow and Scripting

Top Tips for Your Live Chat Flow and Scripting The Chat Shop

2.1K views - 8 years ago

The Basics: Post-Chat Surveys

The Basics: Post-Chat Surveys The Chat Shop

251 views - 8 years ago

The Basics: Pre-Chat Surveys

The Basics: Pre-Chat Surveys The Chat Shop

131 views - 8 years ago

How to Hire (Awesome) Live Chat Agents

How to Hire (Awesome) Live Chat Agents The Chat Shop

314 views - 8 years ago

The 12 Key Live Chat Metrics to Measure and How to Use Them

The 12 Key Live Chat Metrics to Measure and How to Use Them The Chat Shop

874 views - 8 years ago

The Basics: Reactive vs Proactive Live Chat

The Basics: Reactive vs Proactive Live Chat The Chat Shop

580 views - 8 years ago

How Does Live Chat Change Your Buyer's Journey?

How Does Live Chat Change Your Buyer's Journey? The Chat Shop

154 views - 8 years ago

Webinar How To Increase Sales Using Live Chat

Webinar How To Increase Sales Using Live Chat The Chat Shop

289 views - 11 years ago

The Chat Shop 3 Minute Challenge - Ecommerce Expo 2013

The Chat Shop 3 Minute Challenge - Ecommerce Expo 2013 The Chat Shop

487 views - 12 years ago

3 Things to Consider When Choosing a Live Chat Software

3 Things to Consider When Choosing a Live Chat Software The Chat Shop

274 views - 12 years ago

Maintaining a brand online through engagement and dialogue - CIPR Marcomms The Chat Shop

131 views - 12 years ago

How to Build, Develop and Maintain your Brand Online - CIPR Marcomms: Best Bits The Chat Shop

194 views - 12 years ago