ETGCCWorld

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Global Capability Centres — News & Insights on GCCs in India and beyond. ETGCCWorld covers the Global Capability Centre (GCC) ecosystem in India with timely news, sector analysis, leadership interviews and podcasts. We track GCC growth, talent trends, technology adoption, and strategic shifts at shared-services, R&D and innovation centres that influence business decisions. What you’ll find here: Daily and weekly GCC news and sector updates. Deep-dive reports and expert opinions on GCC strategy, hiring, upskilling and digital transformation. Interviews with GCC leaders, case studies, and podcast discussions on innovation and the future of work. Subscribe for practical insights and resources for GCC leaders, HR and operations teams, investors, and policy makers. New videos every week. Stay informed, hire smarter, and build better capability centres.

Home Videos Live Playlists

AI-Powered What-If Analysis | Monish Singhal | ET GCC Growth Summit 2026

AI-Powered What-If Analysis | Monish Singhal | ET GCC Growth Summit 2026 ETGCCWorld

6 views - 14 hours ago

Rethinking Rewards & Career Frameworks | Ft. Sabre, AECOM, Upland, Lubrizol, Invesco

Rethinking Rewards & Career Frameworks | Ft. Sabre, AECOM, Upland, Lubrizol, Invesco ETGCCWorld

11 views - 1 day ago

The Rise of AI-Led GCCs | Ft. Mohua Sengupta & Sagar Porayil Vadakkinakathu

The Rise of AI-Led GCCs | Ft. Mohua Sengupta & Sagar Porayil Vadakkinakathu ETGCCWorld

58 views - 2 days ago

Decoding How India Became a Global Tech Hub | Ft. Ganesh Baliga, Citi Solutions Centers

Decoding How India Became a Global Tech Hub | Ft. Ganesh Baliga, Citi Solutions Centers ETGCCWorld

111 views - 5 days ago

GCCs have everything, what's holding them back? | Ft. Arindam Banerrji, State Street India

GCCs have everything, what's holding them back? | Ft. Arindam Banerrji, State Street India ETGCCWorld

8.1K views - 1 week ago

How AI Is Rewiring GCC Hiring | Ft. Backbase, Lightcast

How AI Is Rewiring GCC Hiring | Ft. Backbase, Lightcast ETGCCWorld

129 views - 2 weeks ago

What If Your GCC Is Solving the Wrong Problem? | Ft. Rajeev Mall, Costco Digital Services

What If Your GCC Is Solving the Wrong Problem? | Ft. Rajeev Mall, Costco Digital Services ETGCCWorld

14.6K views - 2 weeks ago

Why Digital Trust Is Now a Business Imperative for GCCs | Ft. KPMG, Reckitt, Carrier Technologies

Why Digital Trust Is Now a Business Imperative for GCCs | Ft. KPMG, Reckitt, Carrier Technologies ETGCCWorld

287 views - 3 weeks ago

Data Gravity Wars: The Biggest Data Challenge for Enterprises | ETGCC Growth Summit 2026

Data Gravity Wars: The Biggest Data Challenge for Enterprises | ETGCC Growth Summit 2026 ETGCCWorld

23 views - 3 weeks ago

Making Agentic AI Real for Enterprises | Dinesh Jain & Shubhro Pal | ETGCC Growth Summit 2026

Making Agentic AI Real for Enterprises | Dinesh Jain & Shubhro Pal | ETGCC Growth Summit 2026 ETGCCWorld

22 views - 3 weeks ago

AI Strategy for GCCs: Less is More | Greg Killian | ETGCC Growth Summit 2026

AI Strategy for GCCs: Less is More | Greg Killian | ETGCC Growth Summit 2026 ETGCCWorld

25 views - 3 weeks ago

GCCs at an Inflection Point: AI, Data & the Shift to Ownership | Ft. KPMG, Capgemini Invent, Wayfair

GCCs at an Inflection Point: AI, Data & the Shift to Ownership | Ft. KPMG, Capgemini Invent, Wayfair ETGCCWorld

264 views - 1 month ago

Jaynit Raheja Reveals the Future of Workspaces & GCCs at ET GCC Growth Summit 2026

Jaynit Raheja Reveals the Future of Workspaces & GCCs at ET GCC Growth Summit 2026 ETGCCWorld

23 views - 1 month ago

Vivek Upman on Data Storage Powering AI Enterprises | ET GCC Growth Summit 2026

Vivek Upman on Data Storage Powering AI Enterprises | ET GCC Growth Summit 2026 ETGCCWorld

36 views - 1 month ago

Ramesh Alluri Reddy on AI Talent & the Future of GCCs | ET GCC Growth Summit 2026

Ramesh Alluri Reddy on AI Talent & the Future of GCCs | ET GCC Growth Summit 2026 ETGCCWorld

20 views - 1 month ago

GCCs 2.0: Innovation, AI and the Future of Global Enterprises | Ft. KPMG, Tesco & Northern Trust

GCCs 2.0: Innovation, AI and the Future of Global Enterprises | Ft. KPMG, Tesco & Northern Trust ETGCCWorld

479 views - 1 month ago

Why GCCs Must Move Beyond the Back Office Mindset | Ft. Rohit Jetly, Fidelity International

Why GCCs Must Move Beyond the Back Office Mindset | Ft. Rohit Jetly, Fidelity International ETGCCWorld

10.5K views - 1 month ago

How India’s GCCs Are Powering Global Utility Innovation | Ft. Ganesh Kashyap, Landis+Gyr

How India’s GCCs Are Powering Global Utility Innovation | Ft. Ganesh Kashyap, Landis+Gyr ETGCCWorld

30 views - 1 month ago

No Shortcut to Product Thinking | Ft. Nanda K. Lakkaraju, MD, Carrier Technologies India

No Shortcut to Product Thinking | Ft. Nanda K. Lakkaraju, MD, Carrier Technologies India ETGCCWorld

9K views - 1 month ago

AI, Talent and the Next Wave of India's GCCs | Ft. Praveen Agrawal, Co Head, India, OakNorth

AI, Talent and the Next Wave of India's GCCs | Ft. Praveen Agrawal, Co Head, India, OakNorth ETGCCWorld

288 views - 1 month ago

Building Patents, AI Innovation & Global R&D from India | Ft. Ganesh Kashyap, Landis+Gyr

Building Patents, AI Innovation & Global R&D from India | Ft. Ganesh Kashyap, Landis+Gyr ETGCCWorld

95 views - 1 month ago

Back Office to Healthcare Frontlines: How GCCs Are Transforming Patient Outcomes | Ft. Smith+Nephew

Back Office to Healthcare Frontlines: How GCCs Are Transforming Patient Outcomes | Ft. Smith+Nephew ETGCCWorld

17 views - 1 month ago

Entrepreneur vs Intrapreneur: Lessons from ABB’s Global Capability Centre

Entrepreneur vs Intrapreneur: Lessons from ABB’s Global Capability Centre ETGCCWorld

251 views - 1 month ago

Building a GCC That Drives $300M Revenue Impact | Ft. Kapil Behl, WM

Building a GCC That Drives $300M Revenue Impact | Ft. Kapil Behl, WM ETGCCWorld

7K views - 1 month ago

AI, GCCs and India’s Talent Edge | Ft. Niladri Ray, VP, Engineering & India Country Head, Flexera

AI, GCCs and India’s Talent Edge | Ft. Niladri Ray, VP, Engineering & India Country Head, Flexera ETGCCWorld

181 views - 1 month ago

Inside the Green Shift: How GCCs Are Driving Sustainability at Scale | Ft. Clean Harbors & AkzoNobel

Inside the Green Shift: How GCCs Are Driving Sustainability at Scale | Ft. Clean Harbors & AkzoNobel ETGCCWorld

95 views - 1 month ago

Using Data and AI to Redefine Global Customer Experience | Ft. Best Buy & Circle K

Using Data and AI to Redefine Global Customer Experience | Ft. Best Buy & Circle K ETGCCWorld

42 views - 1 month ago

Inside Reckitt’s India GCC: Scale, Innovation & the Next Generation of Leaders

Inside Reckitt’s India GCC: Scale, Innovation & the Next Generation of Leaders ETGCCWorld

484 views - 1 month ago

Human Touch vs Digital Speed | McDonald’s & Amadeus Leaders on the New CX Playbook

Human Touch vs Digital Speed | McDonald’s & Amadeus Leaders on the New CX Playbook ETGCCWorld

13 views - 3 months ago

Platform Thinking in GCCs: Breaking Silos & Scaling Innovation | Ft. TomTom India, Hexagon R&D India

Platform Thinking in GCCs: Breaking Silos & Scaling Innovation | Ft. TomTom India, Hexagon R&D India ETGCCWorld

30 views - 3 months ago

How India’s GCCs Are Shaping the Future of Fintech and Cybersecurity | Ft. Mimecast, Greenlight

How India’s GCCs Are Shaping the Future of Fintech and Cybersecurity | Ft. Mimecast, Greenlight ETGCCWorld

119 views - 3 months ago

Humans + AI is the Future | Ft. Manish Tambe, CEO, Dassault Systemes Global Services

Humans + AI is the Future | Ft. Manish Tambe, CEO, Dassault Systemes Global Services ETGCCWorld

1.3K views - 3 months ago

Inside Merck’s India Centre: Innovation, AI & the Future of GCC Talent | Ft. Anuprita Bhattacharya

Inside Merck’s India Centre: Innovation, AI & the Future of GCC Talent | Ft. Anuprita Bhattacharya ETGCCWorld

964 views - 3 months ago

Why Smart Factories Are Being Built from India | GNV Subba Rao of ABB on Automation & GCCs

Why Smart Factories Are Being Built from India | GNV Subba Rao of ABB on Automation & GCCs ETGCCWorld

793 views - 3 months ago

Talent at Scale: Inside bp’s India GCC Strategy

Talent at Scale: Inside bp’s India GCC Strategy ETGCCWorld

270 views - 3 months ago

Why India’s Tier-II Cities Are Emerging as the Next GCC Growth Hubs | Ft. LULU IT Parks

Why India’s Tier-II Cities Are Emerging as the Next GCC Growth Hubs | Ft. LULU IT Parks ETGCCWorld

53 views - 3 months ago

AI Makes India’s GCCs More Strategic Than Ever | Ft. Ramkumar Narayanan, FIS

AI Makes India’s GCCs More Strategic Than Ever | Ft. Ramkumar Narayanan, FIS ETGCCWorld

14.3K views - 3 months ago

Leadership Blind Spots That Can Break GCC Sustainability | Ft. FIS & PwC

Leadership Blind Spots That Can Break GCC Sustainability | Ft. FIS & PwC ETGCCWorld

395 views - 3 months ago

GCCs as Growth Engines: Inside Sun Life Global Solutions’ AI Journey

GCCs as Growth Engines: Inside Sun Life Global Solutions’ AI Journey ETGCCWorld

91 views - 3 months ago

Why GCCs Must Move To Intellectual Arbitrage | Ft. Dr. Sumit Mitra, CEO, Tesco Business Solutions

Why GCCs Must Move To Intellectual Arbitrage | Ft. Dr. Sumit Mitra, CEO, Tesco Business Solutions ETGCCWorld

8.4K views - 4 months ago

How GCCs Are Powering Product, Platforms and AI Innovation | Ft. Volvo Cars & Regalia Business Parks

How GCCs Are Powering Product, Platforms and AI Innovation | Ft. Volvo Cars & Regalia Business Parks ETGCCWorld

51 views - 4 months ago

How NatWest Built a 19,000-Strong Tech Engine in India | Ft. Ruchika Panesar

How NatWest Built a 19,000-Strong Tech Engine in India | Ft. Ruchika Panesar ETGCCWorld

8.6K views - 4 months ago

Empowering People for AI Transition | Ft. HealthEdge & Allegis Group

Empowering People for AI Transition | Ft. HealthEdge & Allegis Group ETGCCWorld

33 views - 4 months ago

Why India Matters to AXA’s Global Innovation Strategy | Ft. Michele Rochefort

Why India Matters to AXA’s Global Innovation Strategy | Ft. Michele Rochefort ETGCCWorld

9.5K views - 4 months ago

How India’s Agri-Tech GCCs Are Transforming Global Food & Farming | Ft. Yara & Corteva Agriscience

How India’s Agri-Tech GCCs Are Transforming Global Food & Farming | Ft. Yara & Corteva Agriscience ETGCCWorld

34 views - 4 months ago

Inside India’s Auto GCCs | Ft. Webasto Roof Systems and Nexteer Automotive

Inside India’s Auto GCCs | Ft. Webasto Roof Systems and Nexteer Automotive ETGCCWorld

163 views - 4 months ago

Designing the Future Workplace: Mastercard’s Rajesh Mani on Culture, AI & Career Growth

Designing the Future Workplace: Mastercard’s Rajesh Mani on Culture, AI & Career Growth ETGCCWorld

8.6K views - 4 months ago

Catch Neel Mehta, BCE Global Tech at The ET Global Capability Centers Annual Conclave 2025

Catch Neel Mehta, BCE Global Tech at The ET Global Capability Centers Annual Conclave 2025 ETGCCWorld

48 views - 4 months ago

Catch Aruna Ramakrishnan, Spacematrix at The ET Global Capability Centers Annual Conclave 2025

Catch Aruna Ramakrishnan, Spacematrix at The ET Global Capability Centers Annual Conclave 2025 ETGCCWorld

11 views - 4 months ago

At the 2nd Edition of The ET Global Capability Centers Annual Conclave 2025, Ramesh Alluri Reddy

At the 2nd Edition of The ET Global Capability Centers Annual Conclave 2025, Ramesh Alluri Reddy ETGCCWorld

48 views - 4 months ago

Sushant Purushan speaks at The Economic Times Global Capability Centers Annual Conclave 2025

Sushant Purushan speaks at The Economic Times Global Capability Centers Annual Conclave 2025 ETGCCWorld

16 views - 4 months ago

Inclusion, ESG & AI: What Future-Ready GCCs Really Look Like | Ft. Vervent & Zafin

Inclusion, ESG & AI: What Future-Ready GCCs Really Look Like | Ft. Vervent & Zafin ETGCCWorld

45 views - 4 months ago

Why GCC Leadership Is a Different Beast | Ft. Lalitha Indrakanti, CEO – JLR TBS India

Why GCC Leadership Is a Different Beast | Ft. Lalitha Indrakanti, CEO – JLR TBS India ETGCCWorld

15.2K views - 5 months ago

AI, Blockchain, Talent & the GCC Playbook for BFSI | Ft. Diebold Nixdorf and Broadridge India

AI, Blockchain, Talent & the GCC Playbook for BFSI | Ft. Diebold Nixdorf and Broadridge India ETGCCWorld

114 views - 5 months ago

AI, Talent & Ownership | Inside Swiss Re’s Playbook ft. Amit Kalra

AI, Talent & Ownership | Inside Swiss Re’s Playbook ft. Amit Kalra ETGCCWorld

13.6K views - 5 months ago

How GCCs Can Power India’s Semiconductor Future | Ft. Marvell

How GCCs Can Power India’s Semiconductor Future | Ft. Marvell ETGCCWorld

82 views - 5 months ago

What's next for Indian GCCs? | Ft. Chevron, AXA, JLR and Avasant

What's next for Indian GCCs? | Ft. Chevron, AXA, JLR and Avasant ETGCCWorld

1.2K views - 5 months ago

Inside Chevron’s $1B Innovation Hub in India | GCC Unplugged Ft. Akshay Sahni

Inside Chevron’s $1B Innovation Hub in India | GCC Unplugged Ft. Akshay Sahni ETGCCWorld

7.3K views - 5 months ago

India’s Semiconductor Story Is Just Getting Started | Ft. Navin Bishnoi & Jitendra Chaddah

India’s Semiconductor Story Is Just Getting Started | Ft. Navin Bishnoi & Jitendra Chaddah ETGCCWorld

7.2K views - 5 months ago

Why McDonald’s and Wayfair Are Betting Big on India’s Tech Hubs

Why McDonald’s and Wayfair Are Betting Big on India’s Tech Hubs ETGCCWorld

2.7K views - 5 months ago