Douglas Jackson Recruitment

@UCkTaq0C3cBrboGJIP_4xduw - 149 subscribers

Exceptional leadership drives performance. Poor leadership destroys value. Douglas Jackson is a UK executive search and leadership advisory firm helping CEOs, COOs, Chief People Officers and Chief Customer Officers hire high-impact, diverse leaders who deliver transformation, growth and customer outcomes. We specialise in C-suite and Director-level hiring across Customer Experience (CX), Operations, Transformation, Digital, AI, Data Resource Planning and Insight. Sectors include Utilities, Financial Services, Insurance, Fintech, SaaS, Housing, Retail and Travel. Why organisations work with us: We bring deep market insight, cross-sector expertise and trusted networks to help organisations: Subscribe for leadership insights, The Impact Room podcast, market intelligence and hiring trends and career service advice. www.douglas-jackson.com [email protected]

Home Videos Live Playlists

Embed. Engage. Enable. How to deliver Scale, Success, Inclusion and Growth with Hannah Awonuga, IFP

Embed. Engage. Enable. How to deliver Scale, Success, Inclusion and Growth with Hannah Awonuga, IFP Douglas Jackson Recruitment

6 views - 3 weeks ago

Business, Leadership and CX Podcast, Customer Experience, Transformation, AI, Diversity, Headhunters

Business, Leadership and CX Podcast, Customer Experience, Transformation, AI, Diversity, Headhunters Douglas Jackson Recruitment

24 views - 1 month ago

From Agent to COO, Thomas Moore Custom Connect on Leadership, Outsourcing & Fixing the Messy Middle

From Agent to COO, Thomas Moore Custom Connect on Leadership, Outsourcing & Fixing the Messy Middle Douglas Jackson Recruitment

77 views - 1 month ago

From the Back Office To The Board Room 16-Year-Old School Leaver to MD: Carole Layzell

From the Back Office To The Board Room 16-Year-Old School Leaver to MD: Carole Layzell Douglas Jackson Recruitment

36 views - 3 months ago

Your Biggest Cyber Risk Isn’t Your Tech. It’s Your People

Your Biggest Cyber Risk Isn’t Your Tech. It’s Your People Douglas Jackson Recruitment

72 views - 4 months ago

AEO and GEO The next frontier

AEO and GEO The next frontier Douglas Jackson Recruitment

22 views - 4 months ago

Is This The End of NPS - From NPS to Prediction, The Future of Customer Experience

Is This The End of NPS - From NPS to Prediction, The Future of Customer Experience Douglas Jackson Recruitment

33 views - 5 months ago

Why the £70 billion spent on Leadership Development isn't working.

Why the £70 billion spent on Leadership Development isn't working. Douglas Jackson Recruitment

65 views - 5 months ago

Building the Future of Leadership: Women, Talent, and the Skills Every Leader Needs - Carolyn Blunt

Building the Future of Leadership: Women, Talent, and the Skills Every Leader Needs - Carolyn Blunt Douglas Jackson Recruitment

49 views - 6 months ago

AI Isn’t Magic – It’s Maths. Why Most Companies Get It Wrong with Ahmed Khan AI Lead/Data Scientist

AI Isn’t Magic – It’s Maths. Why Most Companies Get It Wrong with Ahmed Khan AI Lead/Data Scientist Douglas Jackson Recruitment

53 views - 7 months ago

Client Success Testimonial Recruitment Executive Search Tony Guthrie Head of Operational Support

Client Success Testimonial Recruitment Executive Search Tony Guthrie Head of Operational Support Douglas Jackson Recruitment

23 views - 8 months ago

Special Webinar, Customer Contact Centre Capacity Planning & Better Strategic Planning for Business

Special Webinar, Customer Contact Centre Capacity Planning & Better Strategic Planning for Business Douglas Jackson Recruitment

82 views - 9 months ago

We’re in a War for Trust and Most Leaders Are Losing

We’re in a War for Trust and Most Leaders Are Losing Douglas Jackson Recruitment

127 views - 9 months ago

Client Testimonial Charlie Adams, Director of Customer Experience and Customer Success

Client Testimonial Charlie Adams, Director of Customer Experience and Customer Success Douglas Jackson Recruitment

15 views - 9 months ago

Behind Sandhurst’s Walls: Lessons in Unbreakable Leadership Healthy High Performance Female Leaders

Behind Sandhurst’s Walls: Lessons in Unbreakable Leadership Healthy High Performance Female Leaders Douglas Jackson Recruitment

70 views - 9 months ago

Why Most Managers Get It Wrong (And How To Fix It) Charlie Adams, Director of Customer Experience

Why Most Managers Get It Wrong (And How To Fix It) Charlie Adams, Director of Customer Experience Douglas Jackson Recruitment

28 views - 9 months ago

We Can’t Keep Doing This! Why Housing Innovation Is Broken (And What Must Change)

We Can’t Keep Doing This! Why Housing Innovation Is Broken (And What Must Change) Douglas Jackson Recruitment

18 views - 10 months ago

From Inner City Dublin to Legal Powerhouse. No Degree. No Privilege. No Problem

From Inner City Dublin to Legal Powerhouse. No Degree. No Privilege. No Problem Douglas Jackson Recruitment

71 views - 11 months ago

The insurance industry is missing a £274 billion opportunity, here’s why

The insurance industry is missing a £274 billion opportunity, here’s why Douglas Jackson Recruitment

105 views - 11 months ago

Tech’s biggest barrier isn’t code it’s culture and until we fix that we won't fix the gender pay gap

Tech’s biggest barrier isn’t code it’s culture and until we fix that we won't fix the gender pay gap Douglas Jackson Recruitment

50 views - 11 months ago

Director of Artificial Intelligence, Susan Caesar AI. Humans. Planet. Purpose.

Director of Artificial Intelligence, Susan Caesar AI. Humans. Planet. Purpose. Douglas Jackson Recruitment

83 views - 1 year ago

Why AI Is Failing Your Customers - The CX and AI Playbook with Scott Kerr Eviden

Why AI Is Failing Your Customers - The CX and AI Playbook with Scott Kerr Eviden Douglas Jackson Recruitment

57 views - 1 year ago

What do the top 1% of leaders, the very best, most profitable, most successful, have in common?

What do the top 1% of leaders, the very best, most profitable, most successful, have in common? Douglas Jackson Recruitment

85 views - 1 year ago

James Bell, Data Enablement, Strategy and Operations Director, AI Ethicist The Impact Room

James Bell, Data Enablement, Strategy and Operations Director, AI Ethicist The Impact Room Douglas Jackson Recruitment

174 views - 1 year ago

Peter Massey Serial Entrepreneur Budd Leading with Purpose and How to Start+Sustain a Business

Peter Massey Serial Entrepreneur Budd Leading with Purpose and How to Start+Sustain a Business Douglas Jackson Recruitment

106 views - 1 year ago

2024 Customer Moves overview of the Market Movers and Shakers from Douglas Jackson

2024 Customer Moves overview of the Market Movers and Shakers from Douglas Jackson Douglas Jackson Recruitment

36 views - 1 year ago

John Sills, Managing Partner-The Foundation-customer led growth consultancy-Author The Human Element

John Sills, Managing Partner-The Foundation-customer led growth consultancy-Author The Human Element Douglas Jackson Recruitment

57 views - 1 year ago

Clare White - CEO, Founder Connected CX, Amazon Best Selling Author, Manifestation and Self Belief

Clare White - CEO, Founder Connected CX, Amazon Best Selling Author, Manifestation and Self Belief Douglas Jackson Recruitment

78 views - 1 year ago

True Inclusion Happens When We Recognise Everyone's Lived Experiences - Cordelia Johnney Head of EDI

True Inclusion Happens When We Recognise Everyone's Lived Experiences - Cordelia Johnney Head of EDI Douglas Jackson Recruitment

74 views - 1 year ago

Chris Farnath - Hiring Champions - Author of Champion Hires, the Art of Spectacular Recruitment

Chris Farnath - Hiring Champions - Author of Champion Hires, the Art of Spectacular Recruitment Douglas Jackson Recruitment

104 views - 1 year ago

Cyber Risk Balance Sheet Solutions SAAS Gavin Lillywhite Head of Insurance Distribution Axio

Cyber Risk Balance Sheet Solutions SAAS Gavin Lillywhite Head of Insurance Distribution Axio Douglas Jackson Recruitment

59 views - 1 year ago

Morris Pentel, Employee, Patient and Customer Experience Design & Engineering, AI Sentient Machines

Morris Pentel, Employee, Patient and Customer Experience Design & Engineering, AI Sentient Machines Douglas Jackson Recruitment

61 views - 1 year ago

Sarah Morgan - Chief Operating Officer Future Leaders, ADHD lives experiences, neurodiversity coach.

Sarah Morgan - Chief Operating Officer Future Leaders, ADHD lives experiences, neurodiversity coach. Douglas Jackson Recruitment

154 views - 1 year ago

Caroline Winwood Global Customer Experience and Transformation Expert, Dyson, Pepsi

Caroline Winwood Global Customer Experience and Transformation Expert, Dyson, Pepsi Douglas Jackson Recruitment

106 views - 1 year ago

Hugh Kenyon Sustainability Expert and Insurance Pricing Director LV sustainable business strategy

Hugh Kenyon Sustainability Expert and Insurance Pricing Director LV sustainable business strategy Douglas Jackson Recruitment

86 views - 1 year ago

Leading with Courage Challenging Conventions, The Missed Opportunity Jane Smith Chief People Officer

Leading with Courage Challenging Conventions, The Missed Opportunity Jane Smith Chief People Officer Douglas Jackson Recruitment

128 views - 1 year ago

Hannah Harrison Olympic Umpire Paris 2024 Hockey Director of Operations Energy Ombudsman

Hannah Harrison Olympic Umpire Paris 2024 Hockey Director of Operations Energy Ombudsman Douglas Jackson Recruitment

91 views - 1 year ago

The Impact Room Caroline Walton Credit 100, President NED, CEO Chief Commercial Officer Financial Se

The Impact Room Caroline Walton Credit 100, President NED, CEO Chief Commercial Officer Financial Se Douglas Jackson Recruitment

40 views - 1 year ago

Why Job Descriptions Are a Waste of Time and what you need to start doing to attract top talent

Why Job Descriptions Are a Waste of Time and what you need to start doing to attract top talent Douglas Jackson Recruitment

38 views - 1 year ago

Unlocking Effective Leadership-How Top Executives Balance Management, Authority, Growth Dr Lucy Ryan

Unlocking Effective Leadership-How Top Executives Balance Management, Authority, Growth Dr Lucy Ryan Douglas Jackson Recruitment

76 views - 1 year ago

The Impact Room-Marco Carrubba-Customer Success Director, UiPath, ex Vodafone, VM Ware, Microsoft

The Impact Room-Marco Carrubba-Customer Success Director, UiPath, ex Vodafone, VM Ware, Microsoft Douglas Jackson Recruitment

54 views - 1 year ago

The Impact Room Podcast with Emma Dark Customer Experience and Operations Director at Cuckoo, Estee

The Impact Room Podcast with Emma Dark Customer Experience and Operations Director at Cuckoo, Estee Douglas Jackson Recruitment

72 views - 1 year ago

The Impact Room - Mia Manson Bishop Club Experience and Membership Director David Lloyd Leisure

The Impact Room - Mia Manson Bishop Club Experience and Membership Director David Lloyd Leisure Douglas Jackson Recruitment

201 views - 1 year ago

The Impact Room Podcast, Ric Kosiba, AI Maths Modeller Workforce Analytics, Operational Efficiencies

The Impact Room Podcast, Ric Kosiba, AI Maths Modeller Workforce Analytics, Operational Efficiencies Douglas Jackson Recruitment

123 views - 1 year ago

Pip Tomson TV Presenter, Journalist and Broadcaster The Impact Room Podcast Douglas Jackson

Pip Tomson TV Presenter, Journalist and Broadcaster The Impact Room Podcast Douglas Jackson Douglas Jackson Recruitment

182 views - 1 year ago

The Impact Room Podcast Global Customer Success Director Lara Barnes Sitecore, Microsoft, Facebook.

The Impact Room Podcast Global Customer Success Director Lara Barnes Sitecore, Microsoft, Facebook. Douglas Jackson Recruitment

114 views - 1 year ago

Customer Moves Report Douglas Jackson

Customer Moves Report Douglas Jackson Douglas Jackson Recruitment

20 views - 1 year ago

Why we are losing top talent and female leaders in the insurance market and what you can do about it

Why we are losing top talent and female leaders in the insurance market and what you can do about it Douglas Jackson Recruitment

57 views - 1 year ago

Creating Inclusive Workplaces - Insight from Gary Ford, Managing Director Men for Inclusion. Podcast

Creating Inclusive Workplaces - Insight from Gary Ford, Managing Director Men for Inclusion. Podcast Douglas Jackson Recruitment

60 views - 1 year ago

Operational Support AI and Technology Transformation, Resource Planning, Insight Recruitment

Operational Support AI and Technology Transformation, Resource Planning, Insight Recruitment Douglas Jackson Recruitment

14 views - 1 year ago

Client Success Stories - Executive Search Testimonial CEO Valda Energy.

Client Success Stories - Executive Search Testimonial CEO Valda Energy. Douglas Jackson Recruitment

86 views - 1 year ago

Mia Manson Bishop - Club Experience and Membership Director Testimonal

Mia Manson Bishop - Club Experience and Membership Director Testimonal Douglas Jackson Recruitment

26 views - 1 year ago

The Impact Room Hony Premlal - Chair of Eldon Housing, Women in Social Housing, London, Consultant

The Impact Room Hony Premlal - Chair of Eldon Housing, Women in Social Housing, London, Consultant Douglas Jackson Recruitment

176 views - 1 year ago

The Impact Room with Paul Basigara, Commercial Director and General Manager. Centrica, British Gas

The Impact Room with Paul Basigara, Commercial Director and General Manager. Centrica, British Gas Douglas Jackson Recruitment

107 views - 1 year ago

The Impact Room with Abdul Azeez Customer Care Director Barclays Bank

The Impact Room with Abdul Azeez Customer Care Director Barclays Bank Douglas Jackson Recruitment

72 views - 2 years ago

The Impact Room with Clare Muscutt Founder and CEO of Women in Customer Experience and Technology

The Impact Room with Clare Muscutt Founder and CEO of Women in Customer Experience and Technology Douglas Jackson Recruitment

78 views - 2 years ago

Top Tips for your LinkedIn Profile Douglas Jackson Recruitment

552 views - 2 years ago

The Impact Room - Dr Steve Long USA CEO of Many Pets

The Impact Room - Dr Steve Long USA CEO of Many Pets Douglas Jackson Recruitment

131 views - 2 years ago

The Impact Room with Damian Moore Resource Planning and WFM Performance Optimisation

The Impact Room with Damian Moore Resource Planning and WFM Performance Optimisation Douglas Jackson Recruitment

53 views - 2 years ago

Diversity and Inclusion Tips for a more Diverse and Inclusive Workforce Douglas Jackson

Diversity and Inclusion Tips for a more Diverse and Inclusive Workforce Douglas Jackson Douglas Jackson Recruitment

72 views - 2 years ago