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John R. DiJulius III

John R. DiJulius III

@UCkwTuUUWFryzKyaCpmRp-uA - 1.9K subscribers

If you want happy customers, happy employees, and happy shareholders, subscribe for tips, thoughts, and insights! I am passionate about customer service, have written six books on the subject and am a highly sought-after global consultant and keynote speaker. My team at The DiJulius Group advises some of the world's most iconic service brands including The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PWC, Cheescake Factory, Chick-fil-A, Aveda, Harley Davidson, and more. Together, we've developed unparalleled customer service and employee experience content, training, and products, to give you a competitive advantage; and make your brand one your customers and employees cannot live without. Learn more about The DiJulius Group: thedijuliusgroup.com Learn more about our Customer Experience Executive Academy: thedijuliusgroup.com/project/cx-executive-academy/ Learn more about our livestream workshops: thedijuliusgroup.com/membership/