Group Elite Communications

@UCtKAFCIQyBR6aiMKeY0FM-Q - 35 subscribers

Group Elite Communications is the world’s leading call center services company offering call center design, call center application training, call center consulting and managed services. Group Elite is a Verint Strategic Partner.

Home Videos Live Playlists

Using Adaptive Schedules in Verint WFM - Quick Win - Group Elite

Using Adaptive Schedules in Verint WFM - Quick Win - Group Elite Group Elite Communications

235 views - 2 years ago

Reducing Average Handled Time - Quick Wins - Group Elite

Reducing Average Handled Time - Quick Wins - Group Elite Group Elite Communications

102 views - 2 years ago

Improving Average Speed of Answer - Quick Win - Group Elite

Improving Average Speed of Answer - Quick Win - Group Elite Group Elite Communications

181 views - 2 years ago

Improving Collections in the Contact Center - Quick Win - Group Elite

Improving Collections in the Contact Center - Quick Win - Group Elite Group Elite Communications

39 views - 2 years ago

Schedule Adherence in the Contact Center - Quick Win - Group Elite

Schedule Adherence in the Contact Center - Quick Win - Group Elite Group Elite Communications

189 views - 2 years ago

Speech Analytics Impact on CSAT and NPS

Speech Analytics Impact on CSAT and NPS Group Elite Communications

64 views - 2 years ago

Group Elite - Platinum Sponsor of Verint Engage 2023

Group Elite - Platinum Sponsor of Verint Engage 2023 Group Elite Communications

42 views - 2 years ago

Working with Group Elite - Michael Moore

Working with Group Elite - Michael Moore Group Elite Communications

104 views - 2 years ago

Verint Automated Quality Monitoring for Regulatory Discrepancies - Group Elite Quick Win

Verint Automated Quality Monitoring for Regulatory Discrepancies - Group Elite Quick Win Group Elite Communications

206 views - 2 years ago

Contact Center Software Project Success - Group Elite Communications

Contact Center Software Project Success - Group Elite Communications Group Elite Communications

35 views - 3 years ago

Dispositioning Calls with Speech Analytics - Quick Win - Group Elite

Dispositioning Calls with Speech Analytics - Quick Win - Group Elite Group Elite Communications

28 views - 3 years ago

Travailler pour Group Elite

Travailler pour Group Elite Group Elite Communications

21 views - 3 years ago

Working for Group Elite

Working for Group Elite Group Elite Communications

239 views - 3 years ago

Reducing Agent Churn in the Call Center - Quick Win - Group Elite

Reducing Agent Churn in the Call Center - Quick Win - Group Elite Group Elite Communications

111 views - 3 years ago

Back Office Productivity Case Study - Verint Desktop Process Analytics - Group Elite

Back Office Productivity Case Study - Verint Desktop Process Analytics - Group Elite Group Elite Communications

780 views - 3 years ago

Speed and Agility - Working for Group Elite - Joel

Speed and Agility - Working for Group Elite - Joel Group Elite Communications

123 views - 3 years ago

Employee Development - Working for Group Elite - Katie

Employee Development - Working for Group Elite - Katie Group Elite Communications

63 views - 3 years ago

Being Yourself - Working for Group Elite - JT

Being Yourself - Working for Group Elite - JT Group Elite Communications

89 views - 3 years ago

Call Center Collections Effectiveness Using Verint Speech Analytics - Group Elite Communications

Call Center Collections Effectiveness Using Verint Speech Analytics - Group Elite Communications Group Elite Communications

726 views - 3 years ago

Group Elite and SickKids

Group Elite and SickKids Group Elite Communications

20 views - 3 years ago

EliteConnect - Integrate Salesforce and Verint - Group Elite Communications

EliteConnect - Integrate Salesforce and Verint - Group Elite Communications Group Elite Communications

558 views - 3 years ago

Our Experience is Your Advantage - Verint Consulting - Group Elite Communications

Our Experience is Your Advantage - Verint Consulting - Group Elite Communications Group Elite Communications

116 views - 3 years ago

Adaptive Scheduling with Verint WFM Case Study Quick Win - Group Elite Communications

Adaptive Scheduling with Verint WFM Case Study Quick Win - Group Elite Communications Group Elite Communications

195 views - 4 years ago

Improving Sales with Speech Analytics Case Study Quick Win - Group Elite Communications

Improving Sales with Speech Analytics Case Study Quick Win - Group Elite Communications Group Elite Communications

79 views - 4 years ago

Our Experience is Your Advantage - Verint Consultant - Group Elite Communications

Our Experience is Your Advantage - Verint Consultant - Group Elite Communications Group Elite Communications

45 views - 4 years ago

Improving Average Speed of Answer with Verint WFM Quick Win Case Study - Group Elite Communications

Improving Average Speed of Answer with Verint WFM Quick Win Case Study - Group Elite Communications Group Elite Communications

95 views - 4 years ago

Improving the Amount of Evaluations Case Study - Group Elite Communications

Improving the Amount of Evaluations Case Study - Group Elite Communications Group Elite Communications

295 views - 4 years ago

Verint in Microsoft Azure - Group Elite Communications

Verint in Microsoft Azure - Group Elite Communications Group Elite Communications

138 views - 4 years ago

Why should I attend Verint Engage?

Why should I attend Verint Engage? Group Elite Communications

100 views - 4 years ago

Workforce Management Time Off Case Study Quick Win - Group Elite Communications

Workforce Management Time Off Case Study Quick Win - Group Elite Communications Group Elite Communications

136 views - 5 years ago

First Contact Resolution Using Speech Analytics Quick Win - Group Elite Communications

First Contact Resolution Using Speech Analytics Quick Win - Group Elite Communications Group Elite Communications

121 views - 5 years ago

Verint Speech Analytics for Medical Company Quick Win - Group Elite Communications

Verint Speech Analytics for Medical Company Quick Win - Group Elite Communications Group Elite Communications

364 views - 5 years ago

Verint Automated Quality Monitoring for Utilities Quick Win - Group Elite Communications

Verint Automated Quality Monitoring for Utilities Quick Win - Group Elite Communications Group Elite Communications

926 views - 5 years ago

First Contact Resolution Leveraging Speech Analytics Quick Win - Group Elite Communications

First Contact Resolution Leveraging Speech Analytics Quick Win - Group Elite Communications Group Elite Communications

238 views - 5 years ago

Regulatory Compliance Using Speech Analytics Quick Win - Group Elite Communications

Regulatory Compliance Using Speech Analytics Quick Win - Group Elite Communications Group Elite Communications

119 views - 5 years ago