Bird | Marketing, Service, and Payments

@UCylLiGpkob9VCVlRzIIcFmA - 2.9K subscribers

Bird is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp.

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Introducing Bird - Marketing built for the AI era

Introducing Bird - Marketing built for the AI era Bird | Marketing, Service, and Payments

314.6K views - 4 months ago

How to manage templates and create open conversation template?

How to manage templates and create open conversation template? Bird | Marketing, Service, and Payments

282 views - 11 months ago

How to Manage WhatsApp approved Templates?

How to Manage WhatsApp approved Templates? Bird | Marketing, Service, and Payments

400 views - 11 months ago

How to Set Up WhatsApp Integration?

How to Set Up WhatsApp Integration? Bird | Marketing, Service, and Payments

444 views - 11 months ago

How to add a SIP trunk?

How to add a SIP trunk? Bird | Marketing, Service, and Payments

226 views - 1 year ago

Where to find Voice logs?

Where to find Voice logs? Bird | Marketing, Service, and Payments

33 views - 1 year ago

How to set up Voice integration and channel?

How to set up Voice integration and channel? Bird | Marketing, Service, and Payments

80 views - 1 year ago

Where to find SMS logs?

Where to find SMS logs? Bird | Marketing, Service, and Payments

32 views - 1 year ago

How to set up quiet hours?

How to set up quiet hours? Bird | Marketing, Service, and Payments

22 views - 1 year ago

How to set up frequency capping?

How to set up frequency capping? Bird | Marketing, Service, and Payments

14 views - 1 year ago

How to add subscription keywords?

How to add subscription keywords? Bird | Marketing, Service, and Payments

21 views - 1 year ago

Where to find compliance keywords?

Where to find compliance keywords? Bird | Marketing, Service, and Payments

14 views - 1 year ago

How to add subscription keywords

How to add subscription keywords Bird | Marketing, Service, and Payments

17 views - 1 year ago

Choose and set up SMS sender

Choose and set up SMS sender Bird | Marketing, Service, and Payments

81 views - 1 year ago

How to Set Up WhatsApp Integration

How to Set Up WhatsApp Integration Bird | Marketing, Service, and Payments

362 views - 1 year ago

How to set up a new organization

How to set up a new organization Bird | Marketing, Service, and Payments

62 views - 1 year ago

Create and send an Email Campaign

Create and send an Email Campaign Bird | Marketing, Service, and Payments

121 views - 1 year ago

Set up an SMS channel

Set up an SMS channel Bird | Marketing, Service, and Payments

508 views - 1 year ago

How to use action rules to automate your team’s workflow

How to use action rules to automate your team’s workflow Bird | Marketing, Service, and Payments

132 views - 1 year ago

How to Use Action Rules to Automate Your Team’s Workflow

How to Use Action Rules to Automate Your Team’s Workflow Bird | Marketing, Service, and Payments

62 views - 1 year ago

How to build a Welcome Journey for new subscribers

How to build a Welcome Journey for new subscribers Bird | Marketing, Service, and Payments

80 views - 1 year ago

Set up a WhatsApp channel

Set up a WhatsApp channel Bird | Marketing, Service, and Payments

597 views - 1 year ago

Set up an Email channel

Set up an Email channel Bird | Marketing, Service, and Payments

376 views - 1 year ago

Introduction to Inbox

Introduction to Inbox Bird | Marketing, Service, and Payments

113 views - 1 year ago

How to engage with customers using Inbox

How to engage with customers using Inbox Bird | Marketing, Service, and Payments

79 views - 1 year ago

How to suppress a list

How to suppress a list Bird | Marketing, Service, and Payments

28 views - 1 year ago

What is a contact profile Bird | Marketing, Service, and Payments

102 views - 1 year ago

Dashboard reports

Dashboard reports Bird | Marketing, Service, and Payments

64 views - 1 year ago

Setting up sender profiles in Inbox

Setting up sender profiles in Inbox Bird | Marketing, Service, and Payments

120 views - 1 year ago

How to respond to customers in Inbox

How to respond to customers in Inbox Bird | Marketing, Service, and Payments

135 views - 1 year ago

Journeys reports

Journeys reports Bird | Marketing, Service, and Payments

29 views - 1 year ago

Creating new views in Inbox

Creating new views in Inbox Bird | Marketing, Service, and Payments

23 views - 1 year ago

Use tags in inbox to assign tickets to agents

Use tags in inbox to assign tickets to agents Bird | Marketing, Service, and Payments

41 views - 1 year ago

How to unassign tickets when agent status is 'away'

How to unassign tickets when agent status is 'away' Bird | Marketing, Service, and Payments

19 views - 1 year ago

Round robin ticket assignment

Round robin ticket assignment Bird | Marketing, Service, and Payments

164 views - 1 year ago

How to nudge and close idle conversations

How to nudge and close idle conversations Bird | Marketing, Service, and Payments

32 views - 1 year ago

How to setup business hours auto responder

How to setup business hours auto responder Bird | Marketing, Service, and Payments

75 views - 1 year ago

How to assign tickets in Inbox

How to assign tickets in Inbox Bird | Marketing, Service, and Payments

36 views - 1 year ago

AI Employee advanced settings and deployment

AI Employee advanced settings and deployment Bird | Marketing, Service, and Payments

137 views - 1 year ago

Creating custom tasks in AI employee

Creating custom tasks in AI employee Bird | Marketing, Service, and Payments

172 views - 1 year ago

Understanding actions of AI employee

Understanding actions of AI employee Bird | Marketing, Service, and Payments

131 views - 1 year ago

How to set up your AI employee's knowledge base

How to set up your AI employee's knowledge base Bird | Marketing, Service, and Payments

181 views - 1 year ago

How to manage AI conversations with abandonment rules and nudges

How to manage AI conversations with abandonment rules and nudges Bird | Marketing, Service, and Payments

88 views - 1 year ago

Setting up your AI employee's profile and personality Bird | Marketing, Service, and Payments

97 views - 1 year ago

How to set up guardrails for your AI employee

How to set up guardrails for your AI employee Bird | Marketing, Service, and Payments

105 views - 1 year ago

How to create your first AI employee

How to create your first AI employee Bird | Marketing, Service, and Payments

248 views - 1 year ago

Journeys reports

Journeys reports Bird | Marketing, Service, and Payments

22 views - 1 year ago

Create an Email template

Create an Email template Bird | Marketing, Service, and Payments

92 views - 1 year ago

Build a Journey for Abandoned checkout recovery

Build a Journey for Abandoned checkout recovery Bird | Marketing, Service, and Payments

30 views - 1 year ago

Campaign reports

Campaign reports Bird | Marketing, Service, and Payments

30 views - 1 year ago

Send a Push Campaign

Send a Push Campaign Bird | Marketing, Service, and Payments

43 views - 1 year ago

Build a segment triggered Journey

Build a segment triggered Journey Bird | Marketing, Service, and Payments

123 views - 1 year ago

Raise a support case from Bird

Raise a support case from Bird Bird | Marketing, Service, and Payments

38 views - 1 year ago

Build a list triggered Journey

Build a list triggered Journey Bird | Marketing, Service, and Payments

49 views - 1 year ago

Build a message template

Build a message template Bird | Marketing, Service, and Payments

126 views - 1 year ago

Build a Journey to thank customers post-purchase

Build a Journey to thank customers post-purchase Bird | Marketing, Service, and Payments

60 views - 1 year ago

Build a Journey for a purchase anniversary

Build a Journey for a purchase anniversary Bird | Marketing, Service, and Payments

24 views - 1 year ago

Build your first Journey

Build your first Journey Bird | Marketing, Service, and Payments

75 views - 1 year ago

Import contacts via CSV

Import contacts via CSV Bird | Marketing, Service, and Payments

455 views - 1 year ago

Create and send a WhatsApp campaign

Create and send a WhatsApp campaign Bird | Marketing, Service, and Payments

441 views - 1 year ago